Frequently asked questions

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How do I know that everything is set up correctly?: If you open getbirdfeeder.com you should also see a list of your recently collected bookmarks.
Does this also work for the iOS / Android X app?: Yes, we collect your bookmarks from any X app.
What's the difference between the monthly and yearly plans?: Both plans include the weekly summary and full-text search. Monthly captures every bookmark you save from the moment you sign up. Yearly does that too, plus a one-time import of your entire back catalogue, so your whole bookmark history is searchable and backed up.
Why is the full archive import only on the yearly plan?: Importing your entire back catalogue means fetching a lot of data from the X API, which we pay for per request. Doing that for someone who cancels after a single month costs us more than the subscription brings in, so it wouldn't be sustainable to offer it monthly. Tying the full import to the yearly plan keeps that cost in balance.
Do you also support private posts?: Yes, posts are collected using your X account. If you can see the post from your account it'll be included in your weekly email.
Can Birdfeeder post on my X account?: No. Birdfeeder asks for read-only access to your bookmarks and profile. It can never post, like, follow, or send messages on your behalf.
What happens to my bookmarks if I cancel?: The weekly digest and new imports pause, but everything you already collected stays stored. While you are on the yearly plan you can export all of it at any time. If you want your data removed entirely, email us and we'll delete your account and bookmarks.
How do I cancel?: Open Settings, then Manage subscription, which takes you to the billing portal where you can cancel. Cancellation takes effect at the end of your current billing period. We don't offer prorated refunds for partial periods.
Can I export my bookmarks?: Yes. Export all your bookmarks to CSV, TSV, JSON, or Excel from the Settings page. Exporting is part of the yearly Birdfeeder plan.
Is my data private?: Your bookmarks are private by default. Only the ones you explicitly mark public appear on your profile. Data is stored on servers in the EU. See our privacy policy for the details.

Troubleshooting

Is something not behaving as expected? Let us know.

Ask us: You can contact us via email or X and we'll try to help. You can also use the chat widget on the site to contact us.